For sanitary reasons, water bottles, canteens, hydration bladders, and hydration tubes are only eligible for return if 100% unopened and in the original packaging. If not returned in that manner, the item will be disposed of and a refund will not be issued.
Rider is SOURCE's premier low profile hydration system,.It is designed specifically for ballistic vest integration yet quickly converts for back carriage or ruck insertion. Maximum utilization of our low profile technology greatly reduces the depth of the carrier making it a true low profile system.
The Rider carrier attaches to the vest using the integrated X-QCA™ buckle system. Unlike other systems, the X-QCA™ attaches diagonally and won’t loosen as water is consumed and reservoir volume changes. The X-QCA™ enables the user to position the pack optimally.
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You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.